The future of commerce may be in Artificial Intelligence agents, and automation is in trends such as the Agentic Commerce Model. Could the future be where AI agents act autonomously on behalf of consumers and businesses. Transforming how decisions, transactions, and relationships unfold for users, retail and supply chains.

Where does the buck stop? At the company Board of Directors. Ask a simple question at the next board meeting. Has AI been used in any company project? Building an Artificial Intelligence (AI) plan for your business is essential to stay competitive and future-proof your operations. Developing an AI plan helps businesses capitalise on opportunities and stay ahead in a rapidly evolving market.

Could teaching people how to make decisions would be good for society? Some forward-thinking programs and leadership courses are starting to address this gap, but in many organisations, employees climb the ranks by learning from experience (and often, by making mistakes first). Recognising that decision-making is a skill, one that can be studied and improved is a pivotal mindset shift. It opens the door to using tools and methods to make better choices consistently.

If you are building a plan for AI then you need to be able to articulate the elements that weight up the benefits vs the cost of execution.

A mentor in a career or business context is someone who offers their knowledge, expertise, and advice to individuals to help them.

A Knowledge Management System (KMS) is crucial for any organisation seeking to preserve, manage, and utilise its intellectual assets.

These “minorities” are reshaping the nation's identity and challenging traditional concepts of majority rule.

The success of STEM industries is not solely due to the technical skills of their workforce. Leadership plays a critical role.

Generative AI like ChatGPT will have an impact on platforms, merchants and consumers but what does it mean for the future of eCommerce.